Managed Web Hosting
Managed Web Hosting is our specialty. At AI Digitalna Agencija we deliver this service tailored to your business with 15+ years of experience supporting SMEs across the EU and UK.
We pair classic web development know-how with modern tooling, AI automation, and clear communication in English. Our nearshore model gives EU and UK clients the cost benefits of EU-East delivery while staying inside the same time zone, GDPR scope, and EU legal framework.
Most engagements start with a free 30-minute call. We review your current digital footprint, identify the highest-impact opportunities, and propose a concrete plan with timelines, fixed pricing, and clear deliverables. No long forms, no sales pressure, no hidden line items in the contract.
Pricing is transparent and quoted up front, payment is staged across delivery phases, and ownership of all code and creative is yours from day one. Most clients stay with us for 5+ years on monthly retainers because we focus on long-term outcomes, not short-term billable hours.
Why managed web hosting beats shared hosting
We pair classic web development know-how with modern tooling, AI automation, and clear communication in English. Our nearshore model gives EU and UK clients the cost benefits of EU-East delivery while staying inside the same time zone, GDPR scope, and EU legal framework.
Most engagements start with a free 30-minute call. We review your current digital footprint, identify the highest-impact opportunities, and propose a concrete plan with timelines, fixed pricing, and clear deliverables. No long forms, no sales pressure, no hidden line items in the contract.
Pricing is transparent and quoted up front, payment is staged across delivery phases, and ownership of all code and creative is yours from day one. Most clients stay with us for 5+ years on monthly retainers because we focus on long-term outcomes, not short-term billable hours.
Migration and onboarding
Working with us follows a simple repeatable process.
After the first call we send a short written proposal within two working days. It includes a scope summary, weekly milestones, total budget, and the people who will run the work day to day. You can comment, request changes, or accept directly.
Once accepted, we open a shared workspace where you can follow progress, leave feedback on demo builds, and chat with the team. Weekly reviews keep the project aligned with your goals so there are no surprises at delivery time.
After launch we offer 30 days of free support and optional monthly maintenance packages with guaranteed response times. Most clients move into a long-term retainer because day-to-day digital operations need consistent care, not one-off interventions.
Reference: web.dev, Why Speed Matters
What is inside our web hosting stack
Our managed web hosting stack runs on enterprise grade hardware in EU data centres. Storage is fully NVMe SSD with hourly snapshots and daily offsite backups retained for 30 days. PHP versions stay current and security patches roll out within 48 hours of upstream release.
Every site gets free SSL via Let s Encrypt with auto renewal, a CDN with 250+ edge locations, and a web application firewall tuned for WordPress and WooCommerce. Average page load time across our client base is under 1.2 seconds. Server side caching plus image optimisation keeps Core Web Vitals in the green zone without plugin bloat.
Support is 24 hours a day, 7 days a week with a 15 minute response SLA on production incidents. Tickets are handled by senior engineers, not script readers. If your site runs on our hosting, our SEO team can also implement schema, redirects, and Core Web Vitals fixes directly without a separate dev cycle.
Pricing is transparent. Plans start at 39 EUR per month for marketing sites and scale up for WooCommerce stores. There are no overage fees, no email charges, and no per-site SSL costs. For a full breakdown see our service packages page.
Hosting paketi
Choose the package that fits your needs, or contact us for a custom quote.
Monitoring, security and our operations approach
Every customer environment receives standard monitoring for uptime, response times, processor load, memory and free disk space. When a threshold is exceeded, the operations team is automatically alerted. In most cases issues are resolved before the client even notices them. Response time during business hours is typically under ten minutes.
Monthly reports summarise all relevant indicators in a format that is understandable not only to technical staff but also to managers and owners. The report covers uptime percentage, backup counts, security updates applied and any administrative activities performed during the month. Transparency is a built-in part of our service model.
For critical applications we offer extended monitoring with synthetic tests from multiple locations worldwide. On request, data can be integrated into the client’s own observability platform. This is particularly useful for organisations that already maintain an internal monitoring stack and want full operational visibility across systems.
Our operations team and how we work
The operations team consists of experienced administrators, each with several years of production experience. Each engineer specialises in particular platforms so even complex requests can be answered quickly. For critical changes we always work in a four-eye principle with at least two engineers reviewing the change before execution.
Communication flows through a central ticket system with status updates and time logs. Customers can review the current processing state and contribute to the discussion at any time. Phone calls are possible but for non-critical matters they are intentionally avoided because written communication is generally more efficient and easier to track.
Maintenance windows are typically scheduled at night to minimise end-user impact. Before any larger change a snapshot of the entire environment is created so that a fast rollback is always possible. This routine has proven robust and client-friendly over many years of operation across very different industries.
Migration from other providers
Moving from another provider is usually the biggest concern for clients with established production environments. Our team handles the entire process: data export, DNS configuration, SSL certificates and a final validation run on the new platform. Clients typically see only the final switch which lasts less than two minutes of downtime.
Before the migration we run an audit of the existing environment. We check database size, mail accounts, scheduled tasks, external integrations and the current backup strategy. The output is a concrete migration plan with timing and risk assessment. This step often surfaces issues that were not previously known to the customer.
After the cutover we maintain a 30-day hot-standby position. Should unexpected problems appear, we can quickly switch back to the old environment. In practice this has been needed in less than one percent of projects over the past years. The most frequently observed adjustments concern DNS propagation and local mail client configuration on end-user devices.